Terms of Service
Hey, this is Moosh! We've drafted these Terms of Service (which we simply call the "Terms") so that you'll
know the rules that govern our relationship with you. By using the Services, you agree to the Terms.
The following Terms of Service outline your obligations when using our mobile application (“App”) or Service
(as defined herein), or any of the information, text, graphics or other files, materials, data or
content of any kind whatsoever created or provided by or through the App or the Service or through your
ability to sell products on the App and generate User Contributed Content (as defined herein). Please also
review our Privacy Policy, which is a part of these Terms of Service and which outlines our practices towards
handling any personal information that you may provide to us.
The App and the Service are owned and operated by EXU(HK) Limited. (“Moosh,” “we,” or “us”) and are accessed
by you under the Terms of Service described herein (“Terms of Service” or “Agreement”). Please read these
Terms of Service carefully before using the App or the Service. By accessing the App or using any part of the
Service, you agree to become bound by these terms and conditions. If you do not agree to all these terms and
conditions, then you may not access the App or use the Service. Nothing in this Agreement shall be deemed to
confer any third party rights or benefits.
ARBITRATION NOTICE: WE WANT TO LET YOU KNOW UPFRONT THAT THESE TERMS CONTAIN AN ARBITRATION CLAUSE A LITTLE
LATER ON. EXCEPT FOR CERTAIN TYPES OF DISPUTES MENTIONED IN THAT ARBITRATION CLAUSE, YOU AND Moosh AGREE
THAT DISPUTES BETWEEN US WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION, AND YOU AND Moosh WAIVE ANY
RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.
1. Who Can Use the Services
No one under 18 is allowed to create an account or use the Services. We may offer additional Services with
additional terms that may require you to be even older to use them. So please read all terms carefully.
By using the Services, you state that:
- - You can form a binding contract with Moosh;
- - You will comply with these Terms and all applicable local, state, national, and international laws,
rules, and regulations.
If you are using the Services on behalf of a business or some other entity, you state that you are authorized
to grant all licenses set forth in these Terms and to agree to these Terms on behalf of the business or
entity. If you are using the Services on behalf of an entity of the United States Government or Chinese
Government, you agree to the Amendment to Moosh Terms of Service for the United States Government and
Chinese Government Users.
No one under 18 is allowed to create an account or use the Services.
You hereby warrant that you are at least 18 years old. In the event that the information you provide in this
regard is not truthful, Moosh shall not be liable as it cannot verify the age of its users. If you are
under 18 years old, do not attempt to register or use the App or the Service. If you are under the age of 18,
you may use the Service, with or without registering, only with the approval of your parent or guardian. In
addition, you should review these terms with your parent or guardian to make sure that you and your parent or
guardian understand and agree with these terms.
2. Rights We Grant You
Moosh grants you a personal, worldwide, royalty-free, non-assignable, nonexclusive, revocable, and
non-sublicensable license to access and use the Services. This license is for the sole purpose of letting you
use and enjoy the Service's benefits in a way that these Terms and our usage policies.
Any software that we provide you may automatically download and install upgrades, updates, or other new
features. You may be able to adjust these automatic downloads through your device's settings.
You may not copy, modify, distribute, sell, or lease any part of our Services, nor may you reverse engineer
or attempt to extract the source code of that software, unless applicable laws prohibit these restrictions or
you have our written permission to do so.
3. Rights You Grant Us
Many of our Services let you create, upload, post, send, receive, and store content. When you do that, you
retain whatever ownership rights in that content you had to begin with. But you grant us a license to use that
content. How broad that license is depends on which Services you use and the Settings you have selected.
For all Services, you grant Moosh a worldwide, royalty-free, sublicensable, and transferable license to
host, store, use, display, reproduce, modify, adapt, edit, publish, and distribute that content. This license
is for the limited purpose of operating, developing, providing, promoting, and improving the Services and
researching and developing new ones.
Because Local is inherently public and chronicle matters of public interest, the license you grant us for
content submitted to those Services is broader. In addition to the rights you grant us in connection with
other Services, you also grant us a perpetual license to create derivative works from, promote, exhibit,
broadcast, syndicate, publicly perform, and publicly display content submitted to Local or any other
crowd-sourced Services in any form and in any and all media or distribution methods (now known or later
developed). To the extent it's necessary, you also grant Moosh and our business partners the unrestricted,
worldwide, perpetual right and license to use your name, likeness, Local content that you upload or send. This
means, among other things, that you will not be entitled to any compensation from Moosh or our business
partners if your name, likeness or Local.
While we're not required to do so, we may access, review, screen, and delete your content at any time and for
any reason, including if we think your content violates these Terms. You alone though remain responsible for
the content you create, upload, post, send, or store through the Service.
The Services may contain advertisements. In consideration for Moosh letting you access and use the
Services, you agree that Moosh, its affiliates, and third-party partners may place advertising on the
Services.
We always love to hear from our users. But if you volunteer feedback or suggestions, just know that we can
use your ideas without compensating you.
4. The Content of Others
Much of the content on our Services is produced by users, publishers, and other third parties. Whether that
content is posted publicly or sent privately, the content is the sole responsibility of the person or
organization that submitted it. Although Moosh reserves the right to review all content that appears on the
Services and to remove any content that violates these Terms, we do not necessarily review all of it. So we
cannot—and do not—take responsibility for any content that others provide through the Services.
Through these Terms, we make clear that we do not want the Services put to bad uses. But because we do not
review all content, we cannot guarantee that content on the Services will always conform to our Terms.
We do not endorse, support, represent or guarantee the truthfulness, accuracy, or reliability of any content
contributed by users or endorse any of the opinions expressed therein. You agree to waive, and hereby do
waive, any legal or equitable rights or remedies you have or may have against us with respect thereto. You
acknowledge that any reliance on User Contributed Content of any Moosh user will be at your own risk.
5. Privacy
Your privacy matters to us. You can learn how we handle your information when you use our Services by reading
our privacy policy. We encourage you to give the privacy policy a careful look because, by using our Services,
you agree that Moosh can collect, use, and transfer your information consistent with that policy.
6. Respecting Other People's Rights
Moosh respects the rights of others. And so should you. You therefore may not upload, send, or store
content that:
- - violates or infringes someone else's rights of publicity, privacy, copyright, trademark, or other
intellectual-property right;
- - bullies, harasses, or intimidates;
- - defames; or spams or solicits Moosh's users;
- - is inappropriate to other users or illegal, including, but not limited to, anything that is defamatory,
inaccurate, unlawful, harmful, threatening, abusive, harassing, vulgar, offensive, obscene, pornographic,
hateful, or promotes violence, discrimination, bigotry, racism, or hatred, as determined by Moosh in its
sole discretion;
- - introduces viruses, time-bombs, worms, cancelbots, Trojan horses and/or other harmful code, - is reverse
look-up or trace any information of any other User or visitor or otherwise use the Services for the purpose
of obtaining information of any User or visitor;
- - attempts to gain unauthorized access to any portion of the Services, or any systems or networks by
hacking, password "mining" or any other illegitimate means;
- - uses any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or
methodology, or any manual process to access, acquire, copy or monitor any portion of the Services or any
data or materials contained therein or obtain or attempt to obtain any materials, documents or information
through any means not purposely made available through the System;
- - asks or offers sexually explicit images or engage in any activity harmful to minors or otherwise
violates these terms.
You must also respect Moosh's rights. These Terms do not grant you any right to:
- - use branding, logos, designs, photographs or any other materials used in our Services;
- - copy, archive, download, upload, distribute, syndicate, broadcast, perform, display, make available, or
otherwise use any portion of the Services or the content on the Services except as set forth in these Terms;
- - use the Services or any content on the Services for any commercial purposes without our consent.
In short: You may not use the Services or the content on the Services in ways that are not authorized by
these Terms. Nor may you help or enable anyone else in doing so.
We reserve the right at all times (but will not have an obligation) to remove or refuse to distribute any
content contributed by Moosh users, such as content which violates these Terms of Service. We also reserve
the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to :
- - satisfy any applicable law, regulation, legal process or governmental request;
- - enforce these Terms of Service, including investigation of potential violations hereof;
- - detect, prevent, or otherwise address fraud, security or technical issues;
- - respond to member support requests, or protect our rights, property or safety, and that of our users and
the public.
We will not be responsible or liable for the exercise or non-exercise of this right under these Terms of
Service.
You understand that by using or accessing the App or the Service you may be exposed to content that might be
offensive, harmful, inaccurate or otherwise inappropriate material, or in some cases, postings that have been
mislabeled or are otherwise deceptive. Under no circumstances will we be liable in any way for any content or
communications, including, but not limited to, any errors or omissions in any form of User Contributed
Content, or any loss or damage of any kind incurred as a result of the use of any Moosh content or content
posted by users which are posted, emailed, transmitted or otherwise made available on the App or through the
Service.
7. Respecting Copyright
You agree to only upload, post, submit or otherwise transmit User Contributed Content: (i) that you have the
lawful right to use, copy, distribute, transmit, or display; and (ii) that does not infringe the intellectual
property rights or violate the privacy rights of any third party (including, without limitation, copyright,
trademark, patent, trade secret, or other intellectual property right, or moral right or right of publicity).
Moosh respects the legal rights of others, and asks that its users do the same.
Moosh honors the requirements set forth in the Digital Millennium Copyright Act. We therefore take
reasonable steps to expeditiously remove from our Services any infringing material that we become aware of.
And if Moosh becomes aware that one of its users has repeatedly infringed copyrights, we will take
reasonable steps within our power to terminate the user's account.
If you file a notice with our Copyright Agent, must:
- - contain the physical or electronic signature of a person authorized to act on behalf of the copyright
owner;
- - identify the copyrighted work claimed to have been infringed;
- - identify the material that is claimed to be infringing or to be the subject of infringing activity and
that is to be removed, or access to which is to be disabled, and information reasonably sufficient to let us
locate the material;
- - provide your contact information, including your address, telephone number, and an email address;
- - provide a personal statement that you have a good-faith belief that the use of the material in the
manner complained of is not authorized by the copyright owner, its agent, or the law; and
- - provide a statement that the information in the notification is accurate and, under penalty of perjury,
that you are authorized to act on behalf of the copyright owner.
8. Safety
We try hard to keep our Services a safe place for all users. But we can't guarantee it. That's where you come
in. By using the Services, you agree that:
- - You will not use the Services for any purpose that is illegal or prohibited in these Terms.
- - You will not use any robot, spider, crawler, scraper, or other automated means or interface to access
the Services or extract other user's information.
- - You will not use or develop any third-party applications that interact with the Services or other users'
content or information without our written consent.
- - You will not use the Services in a way that could interfere with, disrupt, negatively affect, or inhibit
other users from fully enjoying the Services, or that could damage, disable, overburden, or impair the
functioning of the Services.
- - You will not use or attempt to use another user's account, username, or password without their
permission.
- - You will not solicit login credentials from another user.
- - You will not post content that contains pornography, graphic violence, threats, hate speech, guns or
other weaponry, or incitements to violence.
- - You will not upload viruses or other malicious code or otherwise compromise the security of the
Services.
- - You will not attempt to circumvent any content-filtering techniques we employ, or attempt to access
areas or features of the Services that you are not authorized to access.
- - You will not probe, scan, or test the vulnerability of our Services or any system or network.
- - You will not encourage or promote any activity that violates these Terms.
We have the right to investigate and prosecute violations of any of the above, including intellectual
property rights infringement and App security issues, to the fullest extent of the law. We may involve and
cooperate with law enforcement authorities in prosecuting Moosh users who violate these Terms of Service.
You acknowledge that we have the right to monitor your access to or use of the App and/or the Service for
operating purposes, to ensure your compliance with these Terms of Service, or to comply with applicable law or
the order or requirement of a court, administrative agency or other governmental body.
We also care about your safety while using our Services. So do not use our Services in a way that would
distract you from obeying traffic or safety laws. And never put yourself or others in harm's way.
9. Your Account
You are responsible for any activity that occurs in your account. So it's important that you keep your
account secure. One way to do that is to select a strong password that you don't use for any other account.
By using the Services, you agree that, in addition to exercising common sense:
- - You will not create more than one account for yourself.
- - You will not create another account if we have already disabled your account, unless you have our
written permission to do so.
- - You will not buy, sell, rent, or lease access to your Moosh account without our written permission.
- - You will not share your password.
- - You will not log in or attempt to access the Services through unauthorized third-party applications or
clients.
10. Purchases and Payments
We may offer various friends making Services that you can purchase and use through the Services. You don't
own these Services; instead you buy enough app coins to use them. You'll always be shown the price for
Services before you complete a purchase. But Moosh does not handle payments or payment processing for any
purchases; those are handled by third-party payment providers or service providers (such as, Apple's iOS Store
and Google's Google Play Store, among others). Some third-party service providers may charge you sales tax,
depending on where you live. Please check the third-party service provider's relevant terms for details.
Subject to any applicable additional terms and conditions, all purchases are final and non-refundable. And
because our performance begins once you tap buy and we give you immediate access to your purchase, you waive
any right you may have under other local law to cancel your purchase once it's completed or to get a refund.
BY ACCEPTING THESE TERMS, YOU AGREE THAT Moosh IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON.
Some of the Virtual Products we offer are for one-time use only, while others are for repeated use. But
please note that "repeated" does not mean "forever." We may change, modify, or eliminate Virtual Products at
any time, with or without notice. You agree that we will bear no liability to you or any third party if we do
so. If we suspend or terminate your account, you will lose any Products you purchased through the Services.
If your Moosh account remains inactive for 3 consecutive months, all of your free virtual Coins may be
frozen. To unfreeze any such virtual Coins, you must email us and request that we unfreeze your free virtual
Coins. Upon receipt of your request and review of your information, we will unfreeze your free virtual Coins
as soon as possible. You agree that we have the absolute right to manage, distribute, regulate, control,
modify, or eliminate Coins as we see fit in our sole discretion, and that we will have no liability for
exercising such right.
It's your sole responsibility to manage your purchases. If you are under 18 (or younger than the age of legal
majority in your place of residence), you must obtain your parent's or guardian's consent before making any
purchases.
Moosh does not transmit any funds and is not a money-services business. To the extent such functionality
is made available in the Services, it is provided by an unaffiliated third party, and like any other
third-party service, subject to that third party's separate Terms of Service.
Moosh offers in-app purchases ("IAP") through iTunes, Google Play or other application platforms
authorized by Moosh. If you choose to make an IAP, you will be prompted to enter details for your account
with your application platform, and your application platform account (e.g. iTunes Account) will be charged
for the IAP in accordance with the terms disclosed to you at the time of purchase as well as the general terms
for IAP that apply to your application platform account. Some application platforms may charge you sales tax,
depending on where you live. If you purchase an auto-recurring periodic subscription IAP, your application
platform account will continue to be billed for the subscription until you cancel the IAP. After your initial
subscription commitment period, and again after any subsequent subscription period, your subscription will
automatically continue for an additional equivalent period, at the price you agreed to when subscribing. If
you do not wish your subscription to renew automatically, or if you want to change or terminate your
subscription, you can do so within the Moosh app or log in to your application platform account and follow
instructions to cancel your subscription, even if you have otherwise deleted your account with us or if you
have deleted the Moosh application from your device. If you cancel your subscription, you may use your
subscription until the end of your then-current subscription term, and your subscription will not be renewed
after your then-current term expires. Deleting your account on Moosh or deleting the Moosh application
from your device does not cancel your subscription; Moosh will retain all funds charged to your application
platform until you cancel your subscription.
Generally, all charges for IAP are nonrefundable, and there are no refunds or credits for partially used
periods. We may make an exception if a refund for a subscription offering is requested within fourteen days of
the transaction date, or if the laws applicable in your jurisdiction provide for refunds. For subscribers
residing in the EU or European Economic Area, in accordance with local law, you are entitled to a full refund
during the 14 days after the subscription begins. Please note that this 14-day period commences when the
subscription starts.
To request a refund: If you subscribed using your Apple ID, refunds are handled by Apple, not Moosh. To
request a refund, go to iTunes, click on your Apple ID, select “Purchase history,” find the transaction and
hit "Report Problem". You can also submit a request at https://getsupport.apple.com.
If you subscribed using your Google Play Store account: please contact Google Play customer support with your
order number for the Google Play Store (you can find the order number in the order confirmation email or by
logging in to Google Wallet).
11. Data Charges and Mobile Phones
You are responsible for any mobile charges that you may incur for using our Services, including
text-messaging and data charges. If you're unsure what those charges may be, you should ask your service
provider before using the Services.
12. Third-Party Services
If you use a service, feature, or functionality that is operated by a third party and made available through
our Services (including Services we jointly offer with the third party), each party's terms will govern the
respective party's relationship with you. Moosh is not responsible or liable for those third party's terms
or actions taken under the third party's terms.
13. Modifying the Services and Termination
We're relentlessly improving our Services and creating new ones all the time. That means we may add or remove
features, products, or functionalities, and we may also suspend or stop the Services altogether. We may take
any of these actions at any time, and when we do, we may not provide you with any notice beforehand.
Moosh may also terminate these Terms with you at any time, for any reason, and without advanced notice.
That means that we may stop providing you with any Services, or impose new or additional limits on your
ability to use the Services. For example, we may deactivate your account due to prolonged inactivity or
inappropriate behavior, and we may reclaim your username at any time for any reason.
Both you and Moosh continue to be bound by Sections 3, 6, 10, 13-21 of the Terms.
14. Indemnity
You agree, to the extent permitted under applicable law, to indemnify, defend, and hold harmless Moosh,
our directors, officers, employees, and affiliates from and against any and all complaints, charges, claims,
damages, losses, costs, liabilities, and expenses (including attorneys' fees) due to, arising out of, or
relating in any way to: (a) your access to or use of the Services; (b) your content; and (c) your breach of
these Terms.
15. Disclaimers
We try to keep the Services up and running and free of annoyances. But we make no promises that we will
succeed.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" AND TO THE EXTENT PERMITTED BY APPLICABLE LAW WITHOUT
WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. IN ADDITION, WHILE Moosh
ATTEMPTS TO PROVIDE A GOOD USER EXPERIENCE, WE DO NOT REPRESENT OR WARRANT THAT: (A) THE SERVICES WILL ALWAYS
BE SECURE, ERROR-FREE, OR TIMELY; (B) THE SERVICES WILL ALWAYS FUNCTION WITHOUT DELAYS, DISRUPTIONS, OR
IMPERFECTIONS; OR (C) THAT ANY Moosh CONTENT, USER CONTENT, OR INFORMATION YOU OBTAIN ON OR THROUGH THE
SERVICES WILL BE TIMELY OR ACCURATE.
Moosh TAKES NO RESPONSIBILITY AND ASSUMES NO LIABILITY FOR ANY CONTENT THAT YOU, ANOTHER USER, OR A THIRD
PARTY CREATES, UPLOADS, POSTS, SENDS, RECEIVES, OR STORES ON OR THROUGH OUR SERVICES. YOU UNDERSTAND AND AGREE
THAT YOU MAY BE EXPOSED TO CONTENT THAT MIGHT BE OFFENSIVE, ILLEGAL, MISLEADING, OR OTHERWISE INAPPROPRIATE,
NONE OF WHICH Moosh WILL BE RESPONSIBLE FOR.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, Moosh AND OUR MANAGING MEMBERS, SHAREHOLDERS, EMPLOYEES,
AFFILIATES, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL,
PUNITIVE, OR MULTIPLE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR
ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR
INABILITY TO ACCESS OR USE THE SERVICES; (B) THE CONDUCT OR CONTENT OF OTHER USERS OR THIRD PARTIES ON OR
THROUGH THE SERVICES; OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT, EVEN IF Moosh HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL MEET NOW'S AGGREGATE LIABILITY FOR ALL
CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF $100 USD OR THE AMOUNT YOU PAID Moosh, IF ANY, IN THE
LAST 12 MONTHS.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE
EXCLUSIONS AND LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.
17. Arbitration, Class Waiver, and Jury Waiver
PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY REQUIRE YOU TO ARBITRATE DISPUTES WITH Moosh,
AND LIMIT THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.
- - Applicability of Arbitration Agreement. All claims and disputes arising out of or relating to
these Terms or the use of the Services that cannot be resolved in small claims court will be resolved by
binding arbitration on an individual basis, except that you and Moosh are not required to arbitrate any
dispute in which either party seeks equitable relief for the alleged unlawful use of copyrights, trademarks,
trade names, logos, trade secrets, or patents.
- - Arbitration Rules.The Hong Kong Arbitration Ordinance governs the interpretation and enforcement
of this dispute-resolution provision. Arbitration will be initiated through the Hong Kong International
Arbitration Centre (“HKIAC”). If the HKIAC is not available to arbitrate, the parties will select an
alternative arbitral forum. The rules of the arbitral forum will govern all aspects of this arbitration,
except to the extent those rules conflict with these Terms.
- - Additional Rules for Non-appearance Arbitration. If non-appearance arbitration is elected, the
arbitration will be conducted by telephone, online, written submissions, or any combination of the three;
the specific manner will be chosen by the party initiating the arbitration. The arbitration will not involve
any personal appearance by the parties or witnesses unless the parties mutually agree otherwise.
- - Authority of the Arbitrator.The arbitrator will decide the jurisdiction of the arbitrator and the
rights and liabilities, if any, of you and Moosh. The dispute will not be consolidated with any other
matters or joined with any other cases or parties. The arbitrator will have the authority to grant motions
dispositive of all or part of any claim or dispute. The arbitrator will have the authority to award monetary
damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the
arbitral forum's rules, and the Terms. The arbitrator will issue a written award and statement of decision
describing the essential findings and conclusions on which the award is based, including the calculation of
any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a
judge in a court of law would have. The award of the arbitrator is final and binding upon you and Moosh.
- - Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS
ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS.
CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH
THOSE OF ANY OTHER CUSTOMER OR USER. If, however, this waiver of class or consolidated actions is deemed
invalid or unenforceable, neither you nor we are entitled to arbitration.
- - Confidentiality. No part of the procedures will be open to the public or the media. All evidence
discovered or submitted at the hearing is confidential and may not be disclosed, except by written agreement
of the parties, pursuant to court order, or unless required by law. Notwithstanding the foregoing, no party
will be prevented from submitting to a court of law any information needed to enforce this arbitration
agreement, to enforce an arbitration award, or to seek injunctive or equitable relief.
- - Right to Waive. Any rights and limitations set forth in this arbitration agreement may be waived
by the party against whom the claim is asserted. Such waiver will not waive or affect any other portion of
this arbitration agreement.
- - Opt-out. You may opt out of this arbitration agreement. If you do so, neither you nor Moosh
can force the other to arbitrate. To opt out, you must notify Moosh in writing no later than 30 days
after first becoming subject to this arbitration agreement. Your notice must include your name and address,
your Moosh username and the email address you used to set up your Moosh account (if you have one), and
an unequivocal statement that you want to opt-out of this arbitration agreement.
- - Small Claims Court. Notwithstanding the foregoing, either you or Moosh may bring an individual
action in small claims court.
- - Arbitration Agreement Survival. This arbitration agreement will survive the termination of your
relationship with Moosh.
18. Choice of Law
Except to the extent they are preempted by the laws of Hong Kong, other than its conflict-of-laws principles,
govern these Terms and any disputes arising out of or relating to these Terms or their subject matter,
including tort claims.
19. Severability
If any provision of these Terms is found unenforceable, then that provision will be severed from these Terms
and not affect the validity and enforceability of any remaining provisions.
20. Additional Terms for Specific Services
Given the breadth of our Services, we sometimes need to craft additional terms and conditions for specific
Services. Those additional terms and conditions, which will be available with the relevant Services, then
become part of your agreement with us if you use those Services.
21. Final Terms
- - These Terms make up the entire agreement between you and Moosh, and supersede any prior agreements.
- - These Terms do no create or confer any third-party beneficiary rights.
- - If we do not enforce a provision in these Terms, it will not be considered a waiver.
- - We reserve all rights not expressly granted to you.
- - You may not transfer any of your rights or obligations under these Terms without our consent.
- - These Terms were written in English and to the extent the translated version of these Terms conflict
with the English version, the English version will control.
Contact Us
Moosh welcomes comments, questions, concerns, or suggestions. Please send feedback to support@chatjoin.app